Terms of service

Terms and Conditions of Use – Sulinda Store

By accessing or using the Sulinda online store to purchase our products or request any of our services, you agree to be bound by this agreement, including all terms and obligations contained herein. If you do not agree to comply with the provisions of this agreement and our Privacy Policy, you are not authorized to use the Sulinda store in any way.

First: Definitions

Unless the context requires otherwise, the following terms shall have the meanings indicated:

  • "Sulinda", "the Store", "we", "us", "our": refers to Sulinda Store.

  • "User", "you", "your": means the person who visits, uses, or registers an account on the store.

  • "Customer": refers to any person, company, or entity that requests to purchase the products offered through the store.

  • "Products": refers to the items offered for sale through the store.

  • "Content": refers to the content of the store including, but not limited to, images, texts, videos, information, data, prices, product listings, descriptions of products and services, advertisements, icons, symbols, characters, and numbers.

  • "Sales Policy": refers to all policies related to sales, including payment, shipping, and return policies.

  • "Agreement" or "Sales Agreement": refers to the terms and conditions, privacy policy, sales policy, main and sub-pages of the store, service descriptions, content, and any specific agreements between the store and its users.

  • "Parties of the Agreement": refers to Sulinda Store (first party) and any person who visits, uses, or registers on the store or benefits from any of its services (second party).

Second: Acceptance and Legal Eligibility

  • Users must be at least 18 years old. If under 18, usage is only permitted under the supervision of a parent or legal guardian. The store reserves the right to restrict or cancel access if this condition is violated.

  • You confirm that you have the unrestricted legal authority to enter into this Sales Agreement.

  • By using Sulinda Store services, you agree to this agreement and acknowledge that you are legally bound by its terms and any amendments.

  • By purchasing any products or services, you enter into a binding agreement with us and any relevant third parties.

Third: Legal Scope of Our Services

  • The store operates as an e-commerce platform to market and sell the products listed, acting as our digital storefront. Product listings are considered an invitation to contract, not a binding offer.

  • Our responsibility is limited to providing the listed products online in accordance with our stated policies.

  • Sulinda Store is not a content provider and is not liable as a publisher for any user-generated content.

  • You acknowledge that the store is not liable for the actions of third parties.

Fourth: Legal Nature of the Agreement

  • This agreement is a legally binding contract enforceable against all parties involved. No party may withdraw once it produces legal effect.

  • Sales policies and invoices are integral parts of this agreement and subject to the same terms and conditions.

  • This Sales Agreement governs all aspects of selling our products online, including payment, shipping, and returns.

  • All parties agree that this agreement represents the complete understanding between them and supersedes any prior statements or representations.

  • Any amendments to this agreement shall have the same legal effect as the original.

Fifth: Account Registration

  • Users must register using their real names. If registering as a business entity, valid legal documents and active licenses must be provided.

  • Users must provide accurate registration information (e.g., name, address, email, phone number).

  • Users are responsible for maintaining the confidentiality of their account information and for any use of their account.

  • Users must notify the store immediately in the event of account breach, misuse, or unauthorized access.

  • You may not use another person’s account without explicit permission.

  • We reserve the right to cancel unverified or inactive accounts.

  • You may request account deletion if you disagree with any part of the terms, conditions, or privacy policy.

Sixth: Digital Signature

  • For services requiring registration: Creating an account or clicking “accept” constitutes a legal electronic signature and binding agreement.

  • For services not requiring registration: Your usage constitutes your express acceptance of these terms and all related policies.

Seventh: Product Guidelines

  • Certain products include usage instructions provided on the product page, attached documents, or elsewhere on the site.

  • Customers are responsible for reading and following these instructions carefully.

  • Instructions form an essential part of the purchase agreement.

  • Sulinda Store assumes no liability for errors, misuse, or failure to follow instructions.

  • Customers should seek professional advice when needed.

Eighth: Medical Consultation

  • Some products may require medical advice depending on the customer’s health condition.

  • In such cases, this requirement will be noted on the product page or in its instructions.

  • Customers are responsible for consulting a qualified healthcare professional prior to use.

Ninth: Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. You irrevocably submit to the exclusive jurisdiction of the courts of Dubai, UAE.